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Allegations against staff or volunteers within the Kent children’s workforce

The Professional LADO Referral form for the County LADO Service (CLS) went live on the Kent integrated children's services portal from 16 January 2023.

This is the same portal for submitting requests for support to the Kent Front Door Service.

All professional referrals to the CLS must be submitted through the portal. There is a three month period in place to allow professionals to adjust to the new process. However, after Sunday 16 April 2023 referrals on the ‘old’ word document and emailed into the CLS mailbox will no longer be accepted or processed within the system.

To access the Kent children's portal, you will need to set-up an account. When setting up your account please follow the instructions below:

  • select 'my account' from the menu bar
  • select the 'register for new account' button
  • enter your name as requested (select 'next' to move on)
  • enter your email address, create a password conforming to the requirements as stated, then confirm the password (select 'next' to move on)
  • a code will be sent to your given email address. Enter the code in the field provided (select 'next' to move one)
  • you will then see a message confirming your registration was successful. This will then take you back to the form.

When you are registered you can use the same account for any subsequent referrals - you will always receive an authentication code, however this is received quickly and ensures security of the information submitted.

NB – the Parents and Carers LADO referral form will be on the portal shortly - in the meantime please follow the usual process of completing and sending into the LADO mailbox KentchildrensLADO@kent.gov.uk.