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Early Help contacts

Front Door
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If you feel a professional consultation is necessary, an initial consultation should take place with your Designated Safeguarding Lead prior to any consultation with a Social Worker at the Front Door. The Front Door can be contacted on:

03000 41 11 11

Out of hours (after 5pm / Urgent calls only) please contact: 03000 41 91 91

Early Help and Preventative Services
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For advice, support and guidance, you can get in touch with the Early Help District team by email or phone.

If you feel the needs of the family sit below Support Levels 3 or 4, and you would have previously considered completing an Early Help Notification, please feel free to contact your local Early Help Team for a District Conversation on the contact details below. Your request for advice will be responded to by an Family Hub District Manager and you will then be able to discuss the needs of a child, young person or family and be provided with advice about the most appropriate type of support available within the community at Support Levels 1 and 2.

Follow the link to find the contact details for key staff in your district

North Kent
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Dartford - 03000 42 15 42 - DartfordEarlyHelp@kent.gov.uk
Gravesham - 03000 41 39 91 - GraveshamEarlyHelp@kent.gov.uk
Swale - 03000 42 11 62 - EarlyHelpSwale@kent.gov.uk

South Kent
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Ashford - 03000 41 03 05 - AshfordEarlyHelp@kent.gov.uk
Dover - 03000 42 29 98 - DoverEarlyHelp@kent.gov.uk
Folkestone and Hythe - 03000 41 10 08 - ShepwayEarlyHelp@kent.gov.uk

East Kent
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Canterbury - 03000 41 62 22 - CanterburyEarlyHelp@kent.gov.uk
Thanet - 03000 41 95 67 - ThanetEarlyHelp@kent.gov.uk

West Kent
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Maidstone - 03000 42 23 40 - MaidstoneEarlyHelp@kent.gov.uk
Sevenoaks North, Tonbridge and Malling - 03000 42 15 76 - sntmearlyhelp@kent.gov.uk
Sevenoaks South and Tunbridge Wells - 03000 41 62 00 - sstwearlyhelp@kent.gov.uk

Maidstone district conversations and L2 requests

maidstonefh@kent.gov.uk

Sevenoaks district conversations and L2 requests

sevenoaksdistrictcc@kent.gov.uk

Tonbridge and Malling district conversations and L2 requests

openaccesstonbridgemalling@kent.gov.uk

Tunbridge Wells district conversations and L2 requests

tunbridgewellscc@kent.gov.uk

If you’re unsure which district, please refer to the postcode checker